Privacy policy

Dear User!

We make sure that the use of our services and the Website is comfortable and safe for you.

For this reason, we provide you with important information on how the data collected during your visits to our website is used.

We know how important privacy and security are. In the Privacy Policy that we provide you, we explain what data we collect and why, and how we process it, so that you can be sure that it is safe with us.

This Privacy Policy applies to the rules of using the website operating at:, which is hereinafter referred to as the „Website”.


The administrator of personal data is TenStep Polska Sp. z o.o., with headquarters in Warsaw 04-287, ul. Beskidzka 23a.

In all matters regarding the protection of personal data, you can contact us at the e-mail address


During your visit to the Website, some of your data will be collected automatically.

When you use the Website, we collect information such as: your IP address, request URL, domain name, device ID, browser type, browser language, number of clicks, amount of time spent on individual pages, date and time of using the Website, operating system type and version, screen resolution, data collected in server logs, and other similar information. You can read more about this in point VI of the Privacy Policy.

Independently the foregoing, we will also use the Data collected automatically to personalize the content and advertisements of our services, and this will take place within our Website and outside them as part of remarketing. Data collected automatically may be used for profiling.

The data collected automatically will also be used to study traffic on our Website pages, measure the effectiveness of advertisements and measure the popularity of the Website, their individual sections and individual materials posted on them.


We process all data collected by us in accordance with the purpose for which it was collected and on the basis of applicable law. The basis that entitles us to process your personal data may be a legitimate interest pursued by us or by a third party.

Your data will be processed by us when it is necessary for the purposes of the legitimate interests pursued by us or by third parties.

However, we will not process your personal data in a situation where it turns out that overriding our interests and the above-mentioned the interests of a third party will have your interests or your fundamental rights and freedoms.

For the above reasons, we would like to inform you that, on the basis of our legitimate interest, we will process your data for our own marketing purposes consisting in matching content and advertisements on our Website and on the Internet, for analytical research for marketing purposes, as well as for the purpose of asserting rights and defending against claims, for evidence and archival purposes.

On the same basis, we will process your personal data collected automatically on the Website in order to ensure the security of the session, ensure the quality of the session and make all the functions of our Website available.

On the basis of our legitimate interest, we will also process your personal data for analytical purposes, which will consist in researching and analyzing traffic on our Website, conducting market research and opinion polls. We perform these tests on our own or outsource them to external research companies. Research results are aggregated and, as a rule, anonymised.


The information resulting from cookies will be stored in the browser of your end device for a period of 1 year. You can also delete them yourself at any time using the web browser settings, about which you can read more in point IX of the Privacy Policy.

After the indicated time, your personal data will be deleted.


In connection with the processing of your data by us, you have a number of rights. You can use them as well as get more clarification by contacting us:

By e-mail:

By correspondence: TenStep Polska sp.z o.o. Beskidzka 23a, Warsaw 04-287

When contacting us, remember to provide us with your contact details and the preferred form and time of contact. Thanks to this, we will be able to answer your questions and requests more efficiently.

If you believe that the processing of your personal data by us violates the law, you can lodge a complaint with the President of the Office for Personal Data Protection.


Cookies are short pieces of information that our Website saves on your computer’s hard drive or on your mobile device in the form of text files, thanks to which we are able to calculate how successful this Website is. We also use other technologies of this type, i.e. saving and reading information from localStorage, i.e. a data warehouse. We recognize you to find out what information you need and what you are looking for on our Website. We want to know which categories you visit more often than others, so that we can make our Website more interesting and better in reception. It is you who gives us the knowledge about the direction in which we should develop, what are your requirements, what is missing, and what you think it should be on the Website. In addition, cookies and information from localStorage are used by our Website to maintain the user’s session and settings (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website, as well as to create statistics, research and analyzes that help understand how users use websites, which allows improving their structure and content. As a result of access to data contained in cookies and through the localStorage technology, during your visit to the Website, we obtain data categories indicated in point II of the Privacy Policy.

Cookies and information saved in localStorage do not in any way destroy or damage the system on your device and files stored on it, nor do they intentionally adversely affect its performance or functionality. Identification takes place impersonally, anonymously and these are only data concerning the method and form of using the Website.

Due to the storage period, the Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on your end device until you log out, leave the website or turn off the software (web browser). Persistent cookies are stored on your end device for the time specified in the cookie file parameters or until you delete them.

Due to the function, we use the following types of cookies on the Website:

– Necessary cookies, enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website;

– cookies used to ensure security, e.g. used to detect fraud in the field of authentication on the Websites;

– performance cookies, enabling the collection of information on the use of the websites of the Services;

– functional cookies, allowing you to remember the settings selected by you and personalize the interface, e.g. in terms of the language or region you come from, font size, website appearance, etc.;

– advertising cookies, enabling the delivery of advertising content more tailored to your interests.

The data we obtain using cookies and localStorage technology, mobile device identifiers (IDs) – as a rule – do not allow your identification. In some cases, however, especially when you are a registered user, it is possible to link specific information resulting from cookies, localStorage technology, and mobile device identifiers (IDs) with you.

The localStorage technology allows you to store information similar to cookies in your browser, in particular in environments where the cookie technology does not work properly or cannot work. Items saved using localStorage – unlike cookies – have no time limit, i.e. they function until they are deleted at the user’s request.

Accepting cookies and localStorage technology is not obligatory to use the Website. However, we would like to point out that the lack of acceptance of certain cookies will prevent the proper functioning of the Website to the full extent.

We will use the collected data to profile and personalize content, advertisements and other services that are visible on our Website and on the Internet.

You can also specify the possibility of storing or accessing cookies and information stored in the localStorage technology at any time using the settings of the software installed on your device.

In order for us to be able to permanently remember your decision regarding the lack of consent to the use of cookies and local storage for the purposes described above, we are forced to save a cookie on your device that stores this information. If your device settings do not allow it, it will be natural to ask for your consent each time.

In order not to receive cookies, use the option of the web browser used to connect to the Websites and select the option of automatic rejection. These settings usually also allow you to manage cookies.

Below are links to exemplary, official websites of manufacturers of the most commonly used web browsers, which contain information about the steps needed to change the settings of a given browser in the above-described scope:

In order not to allow the operation of the localStorage technology, it is necessary to disable the cooperation of the browser with this technology, which is usually done in the same way as when resigning from receiving cookies.

To disable the localStorage technology, it is also recommended to do the following, depending on your browser:

Internet Explorer:

-pressing the key combination [Ctrl + Shift + Delete] will bring up a window with options for deleting given elements. The element „Cookies and website data” concerns the deletion of cookies and the localStorage content.

– from the main menu select Tools -> Internet options -> „Advanced” tab -> in the „Security” section, uncheck „Enable DOM storage”.

Mozilla Firefox:

-pressing the key combination [Ctrl + Shift + Delete] will bring up a window with options for deleting given elements. The „cookies” element concerns the deletion of cookies and the localStorage content.

– in the place for entering the www address, enter the command about: config, and then in the '’ line replace the default value 'true’ with 'false’.


-pressing the key combination [Ctrl + Shift + Delete] will bring up a window with options for deleting given elements. The element „Cookies and other site and plug-in data” concerns the deletion of cookies and the localStorage content.


– from the main menu, select Menu -> Settings -> Delete private data. In the dialog box, select the items to be removed. The element „Delete all cookies” and „Clear permanent storage” will delete cookies and the localStorage content.

– in the place for entering the www address, enter the opera: config command. Set the 'localStorage’ line to „0” (zero) in the „Domain Quota Exceeded Handling For localStorage” and „Domain Quota For localStorage” fields.


-select the menu command Safari -> Preferences (pressing Cmd +) and then Privacy.

– in „Manage site data”, select one or more sites, then click Delete or Delete All.

To remove temporary files, you can either uninstall the application and reinstall it, or use the following operating system settings:


-Go to Settings -> Applications -> find the application and within this application look for a place where memory is managed and click the command „clear memory” (it may also be called cache) or click the command „clear application data” . Cache means all data that is to speed up the operation of the application, eg downloaded photos, etc. Application data is all data and settings (including login data) that have been saved in the memory.


-On iOS, it is not possible to clear the application cache. In this case, delete the application and download it again.


In order to provide our services and to improve and analyze them, we also use the services and tools of other entities. These entities pursue the goals defined by us and in certain cases they may also use the data obtained on our Website to pursue their own goals and the goals of their cooperating entities.

Below, we present selected information about the services and tools we use, which you should know about in relation to the protection of your personal data.

Google Analytics

On our website, we use the Google Analytics tool provided by Google Inc. („Google”) based in the United States. It is a web analytical service that is performed by Google (Google is here the processor) for us using cookies. The information generated by cookies about your use of the Website, the description of which can be found here: , is transferred and saved on a Google server in the USA. On our Website, IP anonymization has been activated, which causes earlier shortening of the IP addresses of Google users in the Member States of the European Union or in other countries that are parties to the Agreement on the European Economic Area. Only exceptionally the full IP address will be transferred to a Google server in the USA and shortened there. Anonymization takes place immediately after receiving the data, even before saving it. On our behalf, Google will use the information obtained to verify your use of our services, create reports on their functionality and to provide additional services to us related to the use of digital services or the Internet, in particular Google Analytics reports on the services provided according to demographic criteria and interests. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Please be advised that you can prevent the storage of data obtained using cookies and data (including your IP address) related to the use of the website by Google, as well as prevent the processing of such data by Google by downloading and installing the browser plug-in available at the following link. :

Facebook pixel

We use Facebook Pixel to measure the effectiveness of advertising our Website via the Facebook platform and to optimize our ads appearing there. It is a tool that helps us measure the effectiveness of advertisements based on the analysis of actions taken by users on our websites. We use pixel data in the following scope:

-broadcasting advertisements among the appropriate group of recipients,

-creating groups of ad recipients,

-analyzing what happened as a result of clicking on the ad,

-using other Facebook advertising tools.

Information about the data collected by our partner can be found here:, in the „What data is collected by a pixel?”.

Google AdWords

We use remarketing to measure the effectiveness of advertising our Website via the Google AdWords platform and to optimize our ads appearing there. It is a tool thanks to which we find out what happened after the client’s interaction with the advertisement – whether he completed the action that we defined as valuable. This allows us to optimize our promotional activities within the Google AdWords platform. With the use of tools:

-we can see which keywords, ads, ad groups and campaigns most effectively attract valuable customer actions,

-we know our return on investment (ROI) in advertising and make informed decisions related to spending on advertising,

-we automatically optimize campaigns in terms of our business goals,

-we can see how many customers interact with our ads on one device or browser and convert on another,

-we may show AdWords ads to people who have visited our sites.

Information about the data processed by our partner can be found here:


Our offer will be extended over time. Technologies, standards and requirements related to running a business on the Internet will also change. This means that in the future we will be able, and sometimes we will have to, make modifications to the Privacy Policy. With each change, the new version of the Privacy Policy will appear on the Website pages along with an appropriate message and will apply in the new wording from the date of notification of its change by placing it on the Website. For the above reasons, we recommend that you periodically review the Privacy Policy.